Missing package/Possible Scam
Asked by Erika Tipping |
0
Hello,
I want to report that I have not received my package and cannot reach out to the seller. I was supposed to receive my package on 10/12/2023. I have asked neighbors to see if they received it and no one has. My tracking number was AM096742038CN. Is there anything we can do to fix this?
Thank you!
I want to report that I have not received my package and cannot reach out to the seller. I was supposed to receive my package on 10/12/2023. I have asked neighbors to see if they received it and no one has. My tracking number was AM096742038CN. Is there anything we can do to fix this?
Thank you!
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Order number: AM096742038CN
Package status: Successfully received (14 days)
Country: China -> United States
2023-10-12 09:59 Delivered【US】, has been delivered
2023-10-11 17:19 Dispatching【US】, outbound delivery
2023-10-09 05:10 Departure from Processing Center【US】, the shipment leaves the processing center
2023-10-08 23:49 Arriyal at Processing Center【US】, the shipment arrives at the processing center
2023-10-07 05:09 In Transit【US】, the shipment is in transit within the country
2023-10-07 05:09 In Transit【In Transit【US】】, the shipment is in transit within the country
2023-10-05 08:05 Arrival at【US】, arrive
2023-10-03 03:00 Departure from【Shenzhen】, Departure
2023-10-01 19:56 Departure from Processing Center [Shenzhen], the shipment leaves the processing center [Departure from Processing Center [Shenzhen]]
2023-10-01 19:56 In Transit [Departure from Processing Center [Shenzhen]], the shipment is in transit within the country
2023-09-30 18:18 Arrival at Processing Center【Shenzhen】, Express shipment arrives at the processing center【Arrival at Processing Center【Shenzhen】】
2023-09-30 18:18 In Transit [Arrival at Processing Center [Shenzhen]], the shipment is in transit within the country
2023-09-29 08:16 Departure from Processing Center【Changsha】, leave the collection point【Departure from Processing Center【Changsha】】
2023-09-29 08:16 In Transit【Departure from Processing Center【Changsha】】, the shipment is in transit within the country
2023-09-28 19:55 Changsha City, China Post has received the mail
2023-09-28 19:55 Changsha City, customer handover