Missing package/Possible Scam
Asked by Erika Tipping |
0
Hello,
I want to report that I have not received my package and cannot reach out to the seller. I was supposed to receive my package on 10/12/2023. I have asked neighbors to see if they received it and no one has. My tracking number was AM096742038CN. Is there anything we can do to fix this?
Thank you!
I want to report that I have not received my package and cannot reach out to the seller. I was supposed to receive my package on 10/12/2023. I have asked neighbors to see if they received it and no one has. My tracking number was AM096742038CN. Is there anything we can do to fix this?
Thank you!
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1 Answer(s)
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Order number: AM096742038CN
Package status: Successfully received (14 days)
Country: China -> United States
2023-10-12 09:59 Delivered【US】, has been delivered
2023-10-11 17:19 Dispatching【US】, outbound delivery
2023-10-09 05:10 Departure from Processing Center【US】, the shipment leaves the processing center
2023-10-08 23:49 Arriyal at Processing Center【US】, the shipment arrives at the processing center
2023-10-07 05:09 In Transit【US】, the shipment is in transit within the country
2023-10-07 05:09 In Transit【In Transit【US】】, the shipment is in transit within the country
2023-10-05 08:05 Arrival at【US】, arrive
2023-10-03 03:00 Departure from【Shenzhen】, Departure
2023-10-01 19:56 Departure from Processing Center [Shenzhen], the shipment leaves the processing center [Departure from Processing Center [Shenzhen]]
2023-10-01 19:56 In Transit [Departure from Processing Center [Shenzhen]], the shipment is in transit within the country
2023-09-30 18:18 Arrival at Processing Center【Shenzhen】, Express shipment arrives at the processing center【Arrival at Processing Center【Shenzhen】】
2023-09-30 18:18 In Transit [Arrival at Processing Center [Shenzhen]], the shipment is in transit within the country
2023-09-29 08:16 Departure from Processing Center【Changsha】, leave the collection point【Departure from Processing Center【Changsha】】
2023-09-29 08:16 In Transit【Departure from Processing Center【Changsha】】, the shipment is in transit within the country
2023-09-28 19:55 Changsha City, China Post has received the mail
2023-09-28 19:55 Changsha City, customer handover