missing package from china

Asked by [email protected] | 2/15/2023 5:57:21 PM

my package was not delivered to me

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 2/15/2023 7:44:56 PM Reply

Hi watknsmarie,

If it was delivered but you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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