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Missing Package

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Tracking says package was delivered but we do not have it. How can I figure out where it is?

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1 Answer(s)

user
Hi meghan Stevenson,

You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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