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missing package - tracking shows sent to wrong address

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I pulled up the tracking # EV954152998CV. The information states that on January 27, 2021 at 10:34am the package was delivered to a location in Cypress CA 90630 and signed for by a M. Kim. Well that is not my address my address is 3729 Western Heights Ave. Oklahoma City, OK. 73179. I have needed this package and waited a long time. Please see if this information is correct that you did send it to the wrong location and if so how you will correct it.
Thank you
Michael McCully
405-278-1701

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1 Answer(s)

user
Hi Michael McCully,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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