Missing my order

Asked by Asma | 3/19/2024 5:37:56 PM

I order in January. N now my order staus succesfully deliverd but still not received to me.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 3/19/2024 5:48:56 PM Reply

Hi Asma,

If you don't receive it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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