Parcel number EW143426371FR
Hello, I have a package for ALIBABA which contains a video surveillance camera. This package is stuck at customs and there is the following message: "CN, The import/export formalities of your package are suspended due to a missing invoice. Our services may contact you."
I would like to send you the invoice for the camera. How can I send it to you?
THANKS

I am writing regarding my parcel order number 311966032756 with tracking number LZ266525154CN , which I understand is currently being held by China Customs due to a missing invoice. Unfortunately, the seller has not provided the necessary invoice and has been uncooperative in resolving this issue. I have a hold of the invoice can you let me know where i can submit it so that the package can be released please

Dear Sir/Madam,

I am contacting you regarding my parcel number EW164572295FR, which is currently being held at customs in China due to a missing invoice.
I would like to point out that I was not contacted to provide this document. However, I do have the invoice and I can send it to you immediately in order to resolve the issue and allow the delivery of my parcel.
Could you please let me know the correct address or method to send you the invoice?
Thank you in advance for your assistance. I remain at your disposal for any further information.
Kind regards,