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missing invoice

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EE179798454IL
it shown "missing invoice"

what should i do???
i'm in israel, how to send invoice to your custom? no information is there. i need a help in detail.

6 Answer(s)

user
Hi breadahn,

You couldn't send invoice to the custom. You need to provide it to the receipient and let the receipient to submit to the customs.
user
Thank you for answer. However, it is difficult for the recipient to contact the post office. A Chinese friend who had to get the goods tried several times but failed. The goods remain intact for two months without returning or shipping. The post office does not answer phone calls. When connected only once, they say there is no record. What should I do? What can I or the recipient do? Help. Please.
user
Hi breadahn,

There is no need to contact the post office. It's stuck at the customs. The receiver need to contact the customs service number 12360 to check.
user
Yes, Daisy. you're right, I mean that number. Already he tried.
But he told me he can't. Custom told him there is no record.
What can we do? Please help me.
user
Hi breadahn,

You'd better let the receiver check his message around October 25 from smartphone to check if there is any notice from the customs about how to sumbit it.
user
My package was hold by custom in may 5 because of missing invoice it was my handmade and a gift,how should i send the declaration and invoice to custom to released my package it was so stressful thingking over this as i made all in long period of time

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