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Missing a parcel

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Hello
I'm missing the parcel witht Tracking Code UW679278072CN.
I saw it is delieverd to Alpnach. My address is not Alpnach, my adress is

Patric Egger
Buhaldenstrasse 8d
5023 Biberstein
Switzerland

You may get the answer from the following articles:

Wrong parcel address. How to change it?
What Are the Reasons That Cause the Loss of Parcels?
Why is my package stuck in transit for so long?

1 Answer(s)

user
Hi Patric Egger,

If it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Swiss Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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