Marked as delivered but i did not recieve anything .how can you help me,?
Asked by Ria |
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China post can you help me to determind where in my country you send my order .and i will get with my own...i already put in the order my full details..full paid..how come it happens...why you said that it was delivered...i did not recieve anything.. or you delivered with out any confirmation from or verification before you give the items if the person its me or not..you will not be able to see any ids of costumer if the reciever its me or not..or doing any phone calls i already put that before i pay my order...
2 Answer(s)
[email protected]
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My order not delivered
Daisy
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Hi Ria,
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.