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Many parcel lost

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A large number of my parcels are stuck. The postal agent can not tell when the parcels will be in the territory of the Russian Federation. All the customers are angry and want to report me to the police, as some parcels have not been tracked since December!!!!!

Problem Code:
AS175249015CN
AS155321268CN
AS151756905CN
AS156976412CN
AS159473025CN
AS151753360CN
please hurry up your employees so that these orders are sent to Russia as soon as possible!!

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
What Are the Reasons That Cause the Loss of Parcels?
Wrong parcel address. How to change it?

1 Answer(s)

user
Hi Egor,

Sorry, we could only track where they are now but couldn't deal with them for you. You need to contact China EMS directly to reflect the problem and check it for you.

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