I have both chinese writing and English and yet mail never arrive to wife in Chengdu.
why is that??

Hi Daisy,
Last week I wrote to China Post to ask about a small package I sent to Chengdu, Sichuan China from New York, USA. I sent the package using International First Class Mail. Since your reply last week, I have contacted US Post Office and also U.S. Customs. U.S. Customs is not holding the package and U.S. Post Office informed me that the package is likely to be in China Customs. Would China Post be able to get the package released? The package left New York, USA on November 8, 2018 with this custom dispatch # UH014194156US.
The package is to be delivered to my wife at this address:
Zhang, Zangchuan
1816, C ZUO, RENHE SPRING APARTMENT
WANXIANG SOUTH ROAD, GAOXIN QU,
CHENGDU, SICHUAN 610041
TELEPHONE #18408266327

If the package is being held by China Customs, could China Post or my wife ask for its release? My wife is very anxious to receive the package. You may contact Zhang Zangchuan at phone #18408266327 and let her know if she can contact China Customs to get the package released to her. I really appreciate your help. I have called the authorities on the US side numerous times and frustrated that all they can tell me is that the package for my wife Zhang Zangchuan, is likely being held by China Customs. Please help my wife get her package from China Customs. Thank you very much. I truly appreciate your help.

Sincerely,

John M Lee

Hi Daisy,
I'm very sorry to bother you once again. Can my wife call China Customs directly to ask if the package I sent from New York has arrived? USPS has told me that the package left New York, November 8 2018. It is already one month since I gave the package to USPS. Can you provide the phone number of Chinese Customs so that my wife can call them to ask about the package? I really appreciate it. Once again, the package has the Customs Dispatch # UH014194156US and was to be delivered to my wife who is now in Chengdu, Sichuan at this address:
Zhang, Zangchuan
1816, C ZUO, RENHE SPRING APARTMENT
WANXIANG SOUTH ROAD, GAOXIN QU,
CHENGDU, SICHUAN 610041
Telephone #18408266327
If you can provide the phone number of Chinese Customs to me, I will contact my wife and ask her to call Chinese Customs to ask about the package.

Thank you,
John M Lee
71 Elwood Avenue
Staten Island, NY 10314, USA