mail held in customs since 5/12/2021
Asked by Michael T |
0
Hello,
I mailed a package of goods to be returned to a manufacturer and it has been in customs since 5/12/2021. The supplier needs to receive it to issue me a refund. Why is it still there when items are goods to be returned? how can it be released from customs?
tracking LH139225016US
I mailed a package of goods to be returned to a manufacturer and it has been in customs since 5/12/2021. The supplier needs to receive it to issue me a refund. Why is it still there when items are goods to be returned? how can it be released from customs?
tracking LH139225016US
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1 Answer(s)
It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.