LZ707383184CN can you please tell me where my package is and what is happening?
Asked by Katina |
0
The lastest tracking information I have is
2021-03-22 13:52
Guangzhou City, Guangzhou International Exchange Station returned
2021-03-22 13:51
Guangzhou City, has been handed over to the carrier transport
Can you please explain what this means? Is my package going to be sent to me? I have contacted the seller but they are not helping me, only saying they won’t refund a package that’s been sent, even though clearly it is held up at the Exchange Station and I have not received it.
Thank you for your help.
2021-03-22 13:52
Guangzhou City, Guangzhou International Exchange Station returned
2021-03-22 13:51
Guangzhou City, has been handed over to the carrier transport
Can you please explain what this means? Is my package going to be sent to me? I have contacted the seller but they are not helping me, only saying they won’t refund a package that’s been sent, even though clearly it is held up at the Exchange Station and I have not received it.
Thank you for your help.
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1 Answer(s)
According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller or stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.