According to the tracking information, it may be stuck at the customs. Or it moves but the tracking stops there. I suggest you wait for another 15 days. If you couldn't get it, that's not normal. Then, contact the sender to check it for you.
2018-07-25 11:17 Wuhan, customs clearance 2018-06-29 18:24 Wuhan, China Post Express Logistics Co., Ltd. Hubei branch of the cross-border e-commerce received
According to the tracking information, it may be stuck at the customs. Or it moves but the tracking stops there. I suggest you wait for another 15 days. If you couldn't get it, that's not normal. Then, contact the sender to check it for you.
2018-07-25 11:17 Wuhan, customs clearance
2018-06-29 18:24 Wuhan, China Post Express Logistics Co., Ltd. Hubei branch of the cross-border e-commerce received