Hi DANILO LOMBARDI,

It was in Italy on April 3 and the delivery was failed on April 6. Then, it's returned back to the seller in China. The seller in China has received in on May 6. You need to contact the seller as soon as possible to refund you or send it again to you.
Number: LX059659977CN
Package status: Alert
Country: China -> Italy
2020-05-06 15:45, Guangzhou, return to the right cast
2020-05-06 14:25, Guangzhou City, "International Express Baiyun Tning Investment Department" arrangement delivery, delivery officer: Luo Zheng, Tel: 18929548751, T-tout ingenuation department Tel: 020-36515496
2020-05-05 08:52, Guangzhou, leaving the Guangzhou International Center, the next stop , "International Express Baiyun T-abe"
2020-05-04 13:31, Guangzhou, Import Customs Release
2020-05-04 11:29, Guangzhou, sent to import customs
2020-04-18 09:55, Guangzhou, arriving at Guangzhou North Station
2020-04-17 05:24, Beijing, leaving the Beijing Post Huangcun Station, the next stop , Guangzhou North Station (via transfer)
2020-04-14 19:48, Beijing, delivered to air transport
2020-04-14 18:44, Beijing, arriving at Beijing International Mail Transfer Department (via transfer)
2020-04-08 13:12, Milan, Milan has exported direct seal
2020-04-08 09:08, Milan, leaving the overseas export swap office (not yet arriving at China Post)
2020-04-06 12:38, Italy, Italy arranges delivery
2020-04-06 11:36, Italy, Italy arranges delivery
2020-04-06 05:03, Italy, arrived at the Italian delivery office
2020-04-03 08:28, Reached the place of arrival
2020-03-21 16:34, Zhengzhou, delivered to air transport
2020-03-21 14:12, Zhengzhou City, arriving at Zhengzhou Terminal (via transfer)
2020-03-19 14:56, Guangzhou, leaving the Guangzhou International Center, the next stop , Zhengzhou Terminal
2020-03-19 01:09, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-03-19 00:18, Guangzhou, arriving at Guangzhou International Center
2020-03-18 17:45, Guangzhou City, leaving the International Express Dongshan Tsing-dong Investment Department, the next stop , Guangzhou International Center
2020-03-18 16:43, Guangzhou City, "International Express Dongshan Touting Department" has received

LZ002360205CN
My order has not arrived and is been in transit since April 14th and has stoped moving on April 20th I have messaged my seller and told me I need to message you to find out what is going on with my package. it has been over 2 months with no movement on my package . Tracking says it arrived at Shanghaishi PDHZ April 20th and no movement since , really need this package and need to know what's going on please .

Hi Grant,

It's in Canada now.

Number: LZ002360205CN
Package status: In transit
Country: China -> Canada
2020-06-11 08:12, MISSISSAUGA,ON, Item processed
2020-06-10 22:39, MISSISSAUGA,ON, Item has arrived in Canada and was sent for further processing.
2020-06-10 22:39, MISSISSAUGA,ON, Item has been presented to Canada Border Services Agency for customs review.
2020-04-14 19:16, CNYIWD,China, International item has left originating country and is en route to Canada
2020-04-14 19:04, CNYIWA,China, International item processed in originating country
2020-04-14 17:08, China, International item mailed in originating country