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LX037493811CN package stuck in Guangzhou International Center since March 4th.

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I wonder if there's some problems with this package with tracking number LX037493811CN? I tracked it on 17track everyday but the tracking status is still "2020-03-04 02:22 Guangzhou, arriving at Guangzhou International Center (via transfer)". Yet if the package already dispatched from the airport, the tracking should be 'Leaving' or 'delivered to air transport', right?
Should I contact the seller first or directly contact the China EMS using email? If it's possible to contact China EMS using email / form, is there an options on their website to do it? Thank you for your help :)

8 Answer(s)

user
Hi htmsd,

Sometimes, although it left China, there is no tracking information showing 'delivered to air transport'. So, it may have left China and in transit to Indonesia now. I sugegst you wait for another 10 days to see if there is any update for it.

user
Hi
What does "return, note: security return" mean?
MY PARCEL seems to be “stuck” in Guangzhou International Center at the sorting centre for the month of 2020-01-15
MY TRACKING NUMBER : RP882169501CN
Can you help me plz. Thanks

2020-05-18 16:27 Guangzhou City, Guangzhou International Center return, Note: Security return
2020-03-22 05:37 Guangzhou, delivered to air transport
2020-03-22 05:37 Guangzhou, delivered to air transport
2020-03-21 21:20 Guangzhou, leaving the Guangzhou International Center, the next stop , Guangzhou International Center 2020-03-21 01:57 Guangzhou, delivered to air transport
2020-03-20 09:33 Guangzhou, Guangzhou International Center has been exported directly sealed
2020-03-20 09:33 Guangzhou City, Guangzhou International Center return, Note: Security return
2020-03-20 09:19 Guangzhou, Guangzhou International Exchange Station returned
2020-03-14 01:45 Guangzhou, delivered to air transport
2020-03-14 01:44 Guangzhou, delivered to air transport
2020-03-13 13:31Guangzhou, Guangzhou International Center has been exported directly sealed
2020-01-29 11:45Guangzhou, Guangzhou International Center has been exported directly sealed
2020-01-15 10:10Guangzhou City, "Guangzhou International" return, note: security return
2020-01-15 09:28Guangzhou, Guangzhou Exchange Station returned
2020-01-14 01:16Guangzhou, delivered to air transport
2020-01-14 01:15Guangzhou, delivered to air transport
2020-01-13 23:04Guangzhou, arriving at Guangzhou International
2020-01-13 13:12Guangzhou, Guangzhou International has been exported directly sealed
2020-01-12 23:26Guangzhou, leaving the International Shijing Business Department, the next stop " Guangzhou International"
2020-01-12 20:38Guangzhou City, "International Shijing Business Department" has received, the pitcher: LuolianGuo Shijing
user
Hi Avinash / Tidanand Nunkoo,

According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.

user
My parcel has been stuck since May 12th, I have no update. Can someone give me some insite on what I should do? Parcel number UJ370082631CN. Do I need to contact them through email. It was suppose to be delivered by May 25-28th.
user
UJ370082631CN Has been there since May 12th what’s going on do I need to cancel it?
user
UJ370082631CN Has been there since May 12th what’s going on do I need to cancel it?
user
Hi Meka,

It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after May 12. It usually takes about 40-60 days to be delivered. If you couldn't get it in time, contact the seller to give you a solution.

Number: UJ370082631CN
Package status: In transit
Country: China -> United States
2020-05-12 22:40, Guangzhou, arriving at Guangzhou International Center (via transfer)
2020-05-12 20:59, Foshan City, leaving the Foshan Delivery Processing Center, the next stop , Guangzhou International Center
2020-05-12 13:15, Foshan City, arriving at Foshan Delivery Processing Center
2020-05-12 13:15, Foshan City, leaving the International Small Pack Processing Center, the next stop , Guangzhou International
2020-05-12 04:46, Foshan City, "International Small Bag Processing Center" has received
user
Where is my parcel plz answer me .That is my order tracking number RE101619478CN

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