Hi geoff,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Royal Mail to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

Number: LV415366295CN
Package status: Delivered (13 Days)
Country: China -> United Kingdom
Destination:
2022-02-07 08:46 Edgware DO, Delivered by
2022-02-07 07:31 Edgware DO, Due to be delivered today
2022-02-07 07:01 Edgware DO, Arrived at
2022-02-06 12:53 Greenford MC, Item Despatched to Edgware DO
2022-02-05 10:55 Heathrow Worldwide DC, United Kingdom, Item has left our International Processing Centre
2022-02-05 06:50 LANGLEY HWDC, United Kingdom, Item Received
2022-01-25 05:16 China, Item Leaving overseas
2022-01-24 12:36 China, Item received at

ive checked with royal mail they say code is wrong iv checked address on invoice address it is right my parcel went to edgeware im in canvey island tottally differant

no one wants to help me get shed i keep getting brush off or same link

Hi geoff,

As you bought it from the seller, the seller should refund you if you don't receive it.