☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Lost RR parcel

|

An RR (RH000788999US) parcel was sent USPS from Florida USA to me in Dujiangyan 611830 on November 13 2017. It was delivered to a Postal Agent in Beijing on November 17 2017 but since then it has dissappeared and I have been given the run-around with all sorts of fanciful stories, one was that it had been sent back to USA. How can an RR parcel get lost once it has been delivered to a Postal Agent in Beijing and how can I carry out an investigation when China Post will not reply to my correspondence?

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
What Are the Reasons That Cause the Loss of Parcels?
Wrong parcel address. How to change it?

1 Answer(s)

user
Hi Keith,

It seems that it's back to USA after it's in Beijing. You'd better contact China Post service number 11183 (then 8 for English service) to ask where it is now.

Related Questions

Parcel lost - tracking number RL846596317IE (1 reply)

I have returned a parcel from Ireland to China and I had the person receiving the parcel check on its status and they have been told that the parcel is lost. How do I claim for compensation as this is €70 I expect to recieve back as it was sent tracked and made it to China and lost by the post office not me?

Is my parcel lost? (0 reply)

Hello,
My name is Gary Walker. My parcel has been stuck on Aircraft Arrival since July 24,2024. It is now September 4th. Where is my package or is it lost? If you all have my package can you all hurry it’s been in transit for 50+ days. If it’s lost can you all please marked it lost and tell Sugargoo.

Thanks

Lost (1 reply)

Hello I think this parcel is lost LO932743463CN but th seller needs confirmation before I can get compensation can you confirm that its lost its been in transit for 4 months it must be lost

Lost Parcel (1 reply)
Lost Parcel (1 reply)
My parcel is lost (2 replies)
My package maybe lost? (5 replies)
EB732680935CN (5 replies)

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2021

Hot Topics

Where is my parcel (471 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (249 replies)
Parcel still at Exchange Bureau in Guangzhou (146 replies)
Scammer from China sends unwanted parcels to European People! (139 replies)
Where is my package? (135 replies)
Lost package? (87 replies)
Parcel stuck in Shanghai sorting center! HELP! (86 replies)
Complaint (79 replies)