lost parcels

Asked by [email protected] | 5/10/2023 12:11:28 AM

LOST PARCEL 6 WEEKS WAITING TRACKING NUMBER AS750371154CN AND AS750016901CN

You may get the answer from the following articles:

What Are the Reasons That Cause the Loss of Parcels?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How to Send Parcels to Foreign Countries by China Post

1 Answer(s)

Daisy | 5/10/2023 2:09:38 AM Reply

Hi danieljhowieson,

They were delivered on May 1 and May 2. If you don't get them, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

not moving2 (1 reply)

Hi, Its related question which I asked yesterday.

1.
but that 已交航空公司运输 step was on 11/4...
its still same until now...
why..? why they don't send...?
and some of parcels have same 已交航空公司运输 steps 2 times or more. (for example this one : RG641730045CN)
why? what happened?
please tell me..

2.
and also the parcel which I sent on 11/11 is already in Korea.. (RG653043145CN/RG651638045CN/RG655216895CN)
I think there is some problem..

3.
some of parcel is big and some of them are small..
but only big one arrived .. I think they could lost my parcels.. because its really small.
When can i know if they lost or not?

4.
If they lost, how can I get refund?
I send parcels via 4PX. where can I get a refund, when, how?

Thank you very much.
please reply asap..

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