Lost parcel from China

Asked by Luis Herrera | 3/10/2022 3:27:22 PM

Tracking # AQ848134269CN the parcel must be send to New Zealand, it appears the parcel was send to USA.
Can you help, please

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Wrong parcel address. How to change it?

1 Answer(s)

Daisy | 3/15/2022 1:57:02 AM Reply

Hi Luis Herrera,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. The seller should give you a solution at last if you couldn't get it.

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