Lost parcel

Asked by Linda Russell | 6/17/2021 7:30:47 PM

My tracking number is EB745294312CN and it states it was delivered to a another address on May 28. I did not place my order for my item until June. Can you check on this

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Wrong parcel address. How to change it?

1 Answer(s)

Daisy | 6/18/2021 12:31:05 AM Reply

Hi Linda Russell,

You need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer.

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