Lost parcel?

Asked by Adam | 1/7/2021 12:29:33 PM

Hi, my order LZ531276874CN was supposed to be a big parcel 32 inches and a pack of golfballs. Today i only recieved the golfballs. Did you guys registered the big parcel as well, or did the shop not even send that part?

Thanks
Adam

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Wrong parcel address. How to change it?

1 Answer(s)

Daisy | 1/8/2021 12:16:24 AM Reply

Hi Adam,

You need to contact the seller to confirm. LZ531276874CN is the tracking number for a package less than 2kg.

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