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Lost parcel

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Hi there,

My parcel states it has arrived, but it wasn’t delivered. Are you able to investigate this for me please? This is the tracking number AM647775915CN

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
What Are the Reasons That Cause the Loss of Parcels?
Wrong parcel address. How to change it?

1 Answer(s)

user
Hi Tamper,

It was delivered on Dec.24. If you don't receive it, try to contact the seller to check it for you. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply, it may be a scam. We have found many seller uses china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud asap.

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