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Lost parcel

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Hello,
Can you help me find my parcel?
AQ524633085CN
Tracking says it have been successful delivered, but I have not reviewed it. Correo Mexico says the have not received it, and have no trace of it in their system.
Who do you use in Mexico to deliver? DHL? UPS? Or another carrier?
This so that I can ask them.
Do you have any signed recipt, so that I can find my package?
This would of cause be very helpful of you, as I miss my parcel.
Thank you very much
Mr Stephan

1 Answer(s)

user
Hi Stephan,

It should be delivered by Mexico Post to you. I could only see it was delivered in Apaseo el Grande on September 22. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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