Lost packages

Asked by [email protected] | 6/26/2023 3:35:15 PM

Two packages delivered to 2 wrong addresses. I'm still waiting

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/26/2023 7:19:15 PM Reply

Hi bas 0424,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. You need to require the seller to give you a solution (refund you or send one again to you) if you couldn't get it at last.

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