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lost package

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My package EA597373488CN is not visible in tracking for three weeks. How I can find it?

4 Answer(s)

user
Hi igor,

It was handed over to the carrier transport on August 19 and takes about 30-60 days to have update showing it arrives in Ukraine after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.
user
I am the sender (there is no seller) from China. I will wait for some time. But it is already more than three weeks it is in transit to Ukraine.
user
Could you please check now? It seems like the parcel after one month in Guangzhou has been returned to Shenzhen and sent again. What is the reason?
user
Hi igor,

It didn't pass the check and was returned back. It's sent to you again now. You need to track it in the following days to see if it's normal. 

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