Lost package?

Asked by FC | 7/12/2021 7:02:16 AM

Hello,
I would like to know about my order RV564458968CN that has been stuck in shanghai for more than a month now, so I would like to know if it’s lost, or when will it be arriving at the destination.
Thank you

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 7/13/2021 10:52:19 PM Reply

Hi FC,

Airline departs on May 26. It usually takes about 30-60 days to have update showing it arrives in Chile after airline departs. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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