Lost package

Asked by Nikki0217 | 4/14/2021 4:40:45 PM

My package has been stuck since the 2nd. No movement at all. I’m just wondering if it is lost or will eventually be delivered. There has been no updates since reaching facility.
EV963946259CN
Thank you

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

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Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 4/15/2021 1:15:13 AM Reply

Hi Nikki0217,

e-packet is slow at present. It usually takes about 30-60 days to reach the US after it was handed over to the carrier transport. There will be update when it arrives. You'd better wait for more days to get update.

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