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Lost Package?

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Hello,
Tracking No. RV275183679CN, The shipping began on December 2019 and the package hasn't arrived. It's been 8 months and the last update was on May 12, 2020. The package left
Nanjing, arrived to Beijing, stayed a lot of time there and I don't know why it was returned to
Nanjing. What can I do? I can't contact the seller, it seems like the store doesn't exist anymore

Thank you
Emilio

2 Answer(s)

user
Hello,
Tracking No. RV275183679CN, The shipping began on December 2019 and the package hasn't arrived. It's been 8 months and the last update was on May 12, 2020. The package left
Nanjing, arrived to Beijing, stayed a lot of time there and I don't know why it was returned to
Nanjing. What can I do? I can't contact the seller, it seems like the store doesn't exist anymore

Thank you
Emilio
user
Hi usdent98,

According to the tracking information, it couldn't pass the check and will be returned back to the seller. It has been rturned back to Nanjing City where the seller is located since May 12. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible. If the seller couldn't be connected, open a dispute through Paypal, or contact your bank or visa company to ask for a charge back.

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