Lost package
Asked by Anisa Filali |
0
I have two packages on the way from China to Czech RepublicCP519070320CN and CP519070302CN and the last tracking information is from 24/10 and it hasn’t moved since.
I need to find a problem, fix it and send the packages to me. I’m worried it got lost.
I paid a lot of money for your shipping and I’ve been waiting a really long time (2 months!)
Can you please give me any information?
I need to find a problem, fix it and send the packages to me. I’m worried it got lost.
I paid a lot of money for your shipping and I’ve been waiting a really long time (2 months!)
Can you please give me any information?
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2 Answer(s)
Daisy
Reply
0
Hi Anisa Filali,
Tracking information stop updating after October 24 where they are in the middle transit station. They are sent by a slow way of China Post. China Post doesn't provide full tracking service for them. You may couldn't get update afer October 24. It usually takes about 60-90 days to be delivered. If you couldn't receive them in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.
Anisa Filali
Reply
0
The seller refuses to help me. How do I know the package isn’t lost? Is there any way to find out current whereabouts and current information?
China post should have information.
China post should have information.