Lost package
Asked by Klára Stiebalová |
0
Dear China post team,
I hope this message finds you well.
I am writing to inquire about the status of a package which was shipped on April 30, 2024. As of today, June 3, 2024, I have not yet received it. The last update I have is from May 6, 2024, indicating it was still in transit. The tracking number is CY021942720CN.
This order is crucial for my business, and the value of the package is significant. It has been in transit for 35 days, which is concerning.
Could you please provide an update on the location of my package and an estimated delivery date? Alternatively, if the package is lost, I need to know the next steps to resolve this issue.
Thank you for your prompt attention to this matter.
Best regards,
Klára Stiebalová
I hope this message finds you well.
I am writing to inquire about the status of a package which was shipped on April 30, 2024. As of today, June 3, 2024, I have not yet received it. The last update I have is from May 6, 2024, indicating it was still in transit. The tracking number is CY021942720CN.
This order is crucial for my business, and the value of the package is significant. It has been in transit for 35 days, which is concerning.
Could you please provide an update on the location of my package and an estimated delivery date? Alternatively, if the package is lost, I need to know the next steps to resolve this issue.
Thank you for your prompt attention to this matter.
Best regards,
Klára Stiebalová