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Lost package

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My tracking number is as812391845cn. When I track my package it states the package was delivered. I have not received the package. The company in China said the package was delivered by the USPS (United States Postal Service). The USPS has no record of ever receiving the package. Please let me know what U.S. shipping company has the package and where it is now.
Thank You, Christopher Neagle
Email: [email protected]

2 Answer(s)

user
Hi Christopher Neagle,

According to the tracking information, AS812391845CN was delivered on Feb.1. If you don't get it, you need to contact the seller to ask for the new tracking number in the US. Then, you need to use the number to check with USPS. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
Please track my package, China Post tracking number as812391845cn. Please give the arrival time and place it landed in the U.S., aslo the U.S. shipping company is being used and their shipping number. I have not received my packages. No one knows what shipper in the U.S. received them for delivery.

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