Lost package / 3 month+ duration for delivery?

Asked by FCAN | 6/10/2020 5:24:40 AM

Why has LO877605464CN not moved from being delivered to air transport in Shanghai. It has been the same for the last 44 days will I not receive my package at this stage it is a joke it is taking so long? I am using 17track to track the item.

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/11/2020 11:12:50 PM Reply

Hi FCAN,

It was delivered to air transport on April 28 and is in transit to the USA now. It usually takes about 30-60 days to have update showing it arrives in the USA after it was delivered to air transport. You'd better wait for more days to get update. If there is no update to the end of this month, you need to contact the seller to get a solution as soon as possible.

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