☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Lost Package .

|

My Package AQ052499670CN Says It Has Been Delivered But I Havent Gotten Any Package . My Seller Has No Idea About The Package Either . WHERE IS MY PACKAGE & WHAT CAN WE DO ABOUT IT ????!!

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
What Are the Reasons That Cause the Loss of Parcels?
Why is my package stuck in transit for so long?

1 Answer(s)

user
Hi TD,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Is my parcel lost? (0 reply)

Hello,
My name is Gary Walker. My parcel has been stuck on Aircraft Arrival since July 24,2024. It is now September 4th. Where is my package or is it lost? If you all have my package can you all hurry it’s been in transit for 50+ days. If it’s lost can you all please marked it lost and tell Sugargoo.

Thanks

Lost (1 reply)

Hello I think this parcel is lost LO932743463CN but th seller needs confirmation before I can get compensation can you confirm that its lost its been in transit for 4 months it must be lost

Will my lost package ever be delivered? (2 replies)

My package EB752067188CN has not updated since September 3, and the seller told me it is lost. These items can't be replaced! Is there any hope that a lost package will be found?

I Think my Package is Lost (2 replies)
package is lost (1 reply)
Package seemed lost (1 reply)
Is my package lost? (0 reply)
Is it lost forever? (1 reply)

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2021

Hot Topics

Call China Post (793 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (249 replies)
Origin post is preparing shipment (136 replies)
Where is my package? (135 replies)
Where is my package (100 replies)
2018-12-11 21:46 Arrive at the "United States" level two processing center (96 replies)
my package is already 10 days stuck in "Liege-Linehaul Arrival" (96 replies)
Package stucked at "Guangzhou, delivered to air transport" (94 replies)