Lost in transit

Asked by Michael | 3/5/2025 10:41:10 PM

My post has been stuck there since February Australian eastern standard Time, how can I get through to them

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 3/6/2025 7:50:01 PM Reply

Hi Michael,

If it's stuck for a long time, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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1 Answer(s)

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