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location of order given as delivered AS726650682CN

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Good morning , if you can inform me the whereabouts of this order , and if its contents were 16 batteries of 5.6kg each . The reason is that it was given as delivered in Portugal and no one in Portugal has seen or transported it. I'm in dispute with the seller and he says she's at the nearest post office, which isn't true. I would appreciate information because you were the ones who made the transport?

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1 Answer(s)

user
Hi Joaquim Sousa,

According to the tracking information, AS726650682CN was delivered on October 8. If you don't get it, you need to contact the seller to get a solution. If the seller doesn't give you a solution, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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