Hi Valentine Mudzonga,

If it couldn't be delivered in four months, it's not normal. It may be lost or delayed. You need to contact the seller to reflect the problem and get a solution from the seller as soon as possible.

Thank you very much for your response. I have contacted the company that sent it. They only gave me a tracking number. Can you check for me what the condition of the package is. RA623534092CN- tracking number

Hi Valentine,

It's still stuck in Beijing now.

Number: RA623534092CN
Package status: Expired
2021-12-02 23:45 Beijing, Leave 【Beijing International Mail Exchange】,Next【Beijing International Mail Exchange】
2021-12-02 14:22 Beijing Municipality, [Beijing International Mail Processing Center] has been exported directly
2021-12-02 14:22 Beijing Municipality, [Beijing International Mail Processing Center] has been exported directly
2021-12-02 14:20 Beijing Municipality, Export Customs/Release
2021-12-01 17:29 Beijing Municipality, sent to export customs
2021-11-30 09:09 Beijing Municipality, sent to export customs
2021-11-29 16:02 Beijing, Arrived at Beijing Integrated Mail Processing Center
2021-11-29 15:24 Beijing, Depart from [Jianguomen Post Office, Chaoyang District, Beijing], next stop【Beijing Center】
2021-11-29 14:32 Beijing Municipality, [Jianguomen Bulk IV] has been received and sent

If you say it’s still stuck in Beijing, can l change the address for delivery to an address in China? I need these documents urgently .