Items not got why???

Asked by Ampomah Victoria | 10/9/2023 9:01:49 AM

I’m in Uk I don’t as told china post has delivered my items which is a lie I don’t have them meanwhile you have my correct address and postcode

You may get the answer from the following articles:

List of China Post Forbidden Items

China Import and Export Regulations 2024

1 Answer(s)

Daisy | 10/9/2023 11:36:36 PM Reply

Hi Ampomah Victoria,

If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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