Items not delivered

Asked by Michelle | 3/21/2022 1:11:18 PM

Tracking # AS135527603CN. Says it was delivered but we did not receive it. Someone was home all day.

You may get the answer from the following articles:

List of China Post Forbidden Items

China Import and Export Regulations 2024

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/22/2022 12:04:30 AM Reply

Hi Michelle,

Sorry, we could only see AS135527603CN was delivered on March 15. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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