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Item stuck in transit

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Good morning, I’m having trouble with an item that has been stuck in China for 26 days. It says that my item should arrive in the US between April 14-21 2021. But nothing has moved since the 1st of April. I was told to reach out to sender and courier but can’t get in touch. Can someone please help me with finding my item and to see why it hasn’t EB741946676CN been shipped out since April 1 2021

1 Answer(s)

user
Hi Nicki j,

EMS is slow at present. It was handed over to the carrier transport on April 1 and is in transit to the USA now. It usually takes about 20-40 days to have update showing it arrives in the USA after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: EB741946676CN
Package status: In transit
Country: China -> United States
2021-04-01 15:01 Guangzhou City, has been handed over to the carrier transport
2021-04-01 03:53 Guangzhou City, leave the Guangzhou International Mail Processing Center, the next stop , Guangzhou International Mail Exchange Station (via)
2021-03-31 22:40 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-03-31 21:52 Guangzhou City, Arriving at Guangzhou International Mail Processing Center (via)
2021-03-31 19:05 Jiangmen City, leave the "Kaiping City Chongcheng Business Department", the next stop "Guangzhou International Mail Processing Center"
2021-03-31 09:28 Jiangmen City, Kaiping City Chongcheng Business Department has received and sent

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