Item stuck in sorting faciliy

Asked by Floria | 7/15/2021 8:39:56 PM

Hi there,
I have a package (tracking: EE208995017CA) stuck in customs, but have not been updated since June 30th. How can I check status?
Thank you

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 7/16/2021 10:31:43 PM Reply

Hi Floria,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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