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Item stuck at sorting centre for over 30 days

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My epacket item which I ordered at the beginning of May has been stuck on airline transport from Shanghai to UK since 12/05/2020. As this has been a month of transit, I'm becoming increasingly concerned as to if it has been lost or returned. Tracking number: LX129362485CN

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
I sent the package back to China and it's stuck at the customs. What should I do?
What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

user
Hi Corey,

It's neither lost or returned. It's in transit to UK now. It usually takes about 30-60 days to have update showing it arrives in UK after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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The two packages I am expecting have been stuck at GUANGZHOU sorting centre for more than two weeks now. Could you kindly look into it?
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My epacket item which I ordered at the beginning of May has been stuck on airline transport from Shanghai to UK since 12/05/2020. As this has been a month of transit, I'm becoming increasingly concerned as to if it has been lost or returned. Tracking number: LX129362485CN

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