Item stuck at customs?

Asked by andrei | 4/15/2019 4:17:29 AM

The tracking no CO982556596RO parcel is stuck at customs?
ITs almost a month and its still there.
How can i track it better?
How can i resolve?
Thanks

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

3 Answer(s)

Daisy | 4/15/2019 6:21:58 AM Reply

Hi andrei,

Are you the receiver in China? If you are, you should have got a notice about how to get it from the customs. Check your message of smart phone to see if there is any notice about it.

andrei | 4/15/2019 9:00:52 AM Reply

noo im the sender...
its a return and i have my money stuck until it gets delivered.
It doesnt show that the reciver was notified.

Daisy | 4/15/2019 9:40:55 PM Reply

You'd better contact the seller in China to let him contact the courier to check it.

Related Questions

Item stuck in customs awaiting taxes paid (0 reply)

Greetings. CH189275196US. Item is an AliExpress return--seller misrepresented the type of unit and it was agreed that I could return it at no cost. My parcel has been stuck at customs in Guangzhou for over two weeks. I was left a voice mail in Chinese, which I cannot speak. An online tracker states my item is stuck in customs awaiting tax payment. Is this something I am expected to pay? Is there an English language contact for me to resolve this with? Thank you very much.

Returned item stuck at Customs in China since 4/3/23 (0 reply)

Hi there, I returned an item to a company in China by Royal Mail (tracking code: RY440702334GB). It has been stuck at customs since 4th March 2023. Can you investigate why this item is still at customs?

Parcel stuck at Guangzhou "Item Presented to Customs" (3 replies)

Hi, Shipment number RY086544231GB is stuck at customs, its a faulty item return. Can you advise why it has not moved since 22nd October?

Why is my return just sitting in customs. (7 replies)

Item stuck in customs (3 replies)

Item stuck with China customs for over a month (2 replies)

Parcel Stuck at Xiamen Customs for over 3weeks (2 replies)

ID: CH099185988US Stuck in customs (1 reply)