Hi Matt Simpson,

According to the tracking information, AM095365088CN was delivered on October 9. If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM095365088CN
Package status: successfully received (19 days)
Country: China -> Australia
2023-10-09 05:10 Point Clare, NSW 2250, is ready
2023-10-07 12:42 Point Clare, NSW 2250, Drop-off
2023-10-04 20:07 NSW DISTRIBUTION CENTER, EXPRESS SHIPMENTS IN TRANSIT WITHIN THE COUNTRY
2023-10-03 00:40 NSW DISTRIBUTION CENTER, EXPRESS SHIPMENTS IN TRANSIT WITHIN THE COUNTRY
2023-09-30 16:49 NSW DISTRIBUTION CENTER, EXPRESS SHIPMENTS IN TRANSIT WITHIN THE COUNTRY
2023-09-29 05:30 NSW DISTRIBUTION CENTER, EXPRESS SHIPMENTS IN TRANSIT WITHIN THE COUNTRY
2023-09-28 02:16 NSW DISTRIBUTION CENTER
2023-09-26 20:11 NSW DISTRIBUTION CENTER, THE SHIPMENT ARRIVES AT THE PROCESSING CENTER
2023-09-25 22:39 AU, destination country customs clearance completed [AU]
2023-09-25 10:53 AU, the express arrives at customs [AU] and awaits clearance
2023-09-25 03:27 AU, arrival
2023-09-24 04:51 Shenzhen, Qiyun
2023-09-23 13:57 Shenzhen City, carrier received
2023-09-20 18:56 Changsha City, China Post has received mail
2023-09-20 18:56 Changsha City, Customer Handover