Hi Ryan,

It's still stuck in Hangzhou now. There may be problem for the address that makes it couldn't be delivered. You need to let the receiver in China call China Post service number 11185 to check it as soon as possible.

Number: RN610435428GB
Package status: Pick up
Country: United Kingdom -> China
2020-08-20 07:14, Hangzhou City, Arriving at the "Linping City Delivery Group"
2020-08-20 06:31, Hangzhou City, leave the "Linping Standard Express Operations Department", the next stop "Linping City Delivery Group" (transit)
2020-08-19 12:45, Hangzhou City, import customs release
2020-08-18 15:10, Hangzhou City, sent to the import customs
2020-08-17 21:38, Hangzhou City, arrived at Hangzhou Mail Processing Center (transit)
2020-08-17 17:22, Shanghai, leave the Shanghai Wanggang Mail Processing Center, the next stop of the Hangzhou Mail Processing Center (transfer)
2020-08-17 03:01, Shanghai, Arrive at Shanghai Station (transit)
2020-08-16 07:45, Beijing, leave the "Beijing Post Huangcun Station", the next stop "Shanghai Station" (by turn)
2020-08-14 18:56, Beijing, arrive at Beijing International Mail Transfer Department (transit)
2020-07-28 08:20, Langley, Langley has been exported straight
2020-07-28 02:46, Langley, leave the Overseas Export Swap Bureau (not yet arriving at China Post)
2020-07-28 02:46, Langley, leave the Langley Processing Center
2020-07-25 13:15, United Kingdom, United Kingdom has been received