Hi Sudharani,

It seems that it's delivered to the wrong address. You need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: LV312595614CN
Package status: Delivered (19 Days)
Country: China -> United Kingdom
2021-11-11 13:47 United Kingdom, the United Kingdom has been duly cast
2021-11-09 21:17 United Kingdom, leave the Processing Centre
2021-11-09 21:17 The customs clearance of the place of delivery has been completed
2021-11-09 18:06 Langley, arrive at the consignment center
2021-11-09 17:55 Langley, get to the place of sending
2021-11-02 01:00 The airline is shipping
2021-11-01 22:23 Guangzhou City, has been delivered to the carrier transport
2021-11-01 09:02 Airline reception
2021-10-24 02:08 Guangzhou City, leaving the Guangzhou International Mail Processing Center, the next stop of the Guangzhou International Mail Exchange Station
2021-10-23 23:36 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-10-23 17:43 Guangzhou City, Arriving at Guangzhou International Mail Processing Center
2021-10-23 17:40 Guangzhou City, leaving the provincial international Huadai Bay business department, the next stop (Guangzhou International)
2021-10-23 17:13 Guangzhou City, "Provincial International Huaji Bay Business Department" has received