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Item held by Chinese Customs

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Supplier shipped an item from Philippines to Chinese warehouse through post office, EE192621553PH is the tracking number, it says items has been held by Chinese customs, how do I retrieve my items, kindly help, it’s been held for over a week, it contains skin supplements I forms of pills and also glutathione supplements

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4 Answer(s)

user
Hi Titi55,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.
user
Hello Daisy, the receiver is still yet to receive the items, can the items, can the sender call back the items or how long can the item be held by Chinese customs, spoken to sender and since receiver is finding it difficult to still receive items, can sender call back items and how long will it take for the items to be sent back to Philippines, is she supposed to contact the Philippines post office , what can I do since receiver is finding it difficult. Please help, it’s been held for almost a month now
user
Hi Titi55,

It also needs the receiver contact China Post to require it return back.

China Post service number: 11185
user
Hi Daisy, thank you for the answer, The receiver’s number is on it, it’s actually a warehouse number and was suppose to be sent to Africa using China as a transit but the receiver for whatever reasons is unable to claim it, The number and address of the items are on the package along with my name for easy identification when it gets here, please what else can I do because I want to get my package out. Thank you

Related Questions

Item held by Chinese Customs (4 replies)

Supplier shipped an item from Philippines to Chinese warehouse through post office, EE192621553PH is the tracking number, it says items has been held by Chinese customs, how do I retrieve my items, kindly help, it’s been held for over a week, it contains skin supplements I forms of pills and also glutathione supplements

Held in Customs (4 replies)

Hi,

My package CY052473292US is currently held in Customs. Can you please let me know how to pay the tax so the item can be release?

Thanks,
Tom


04 Feb 2021
10:54
Held in Customs. Your item is being held in Customs at 10:54 am on February 4, 2021 in WUHAN, CHINA.
WUHAN, CHINA
USPS
04 Feb 2021
10:54
进口海关留存待验
Wuhan, Hubei
CHINA POST
03 Feb 2021
10:19
应纳税邮件,待收件人支付

Why is package still being held in customs in Jinan China (1 reply)

I am attempting to return item that was not what I purchased so I can be refunded appropriately. This item has been held in customs since March 18, 2022. Tracking number is LH164760302US.
What needs to be done to get this processed thru?
A timely response will be greatly appreciated!
Thank you

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