Item delivered but never received.

Asked by BryanFury30 | 10/9/2023 10:14:09 AM

I need serious help with my orders. It says delivered to my address but I never received anything. I checked my cameras to verify deliveries but there's nothing.
Tracking # AS029707033CN

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 10/9/2023 11:33:22 PM Reply

Hi BryanFury30,

It was delivered to Red Deer，Alberta T4P 4A8 on October 1. If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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