China Post: 86 10 11185 EMS: 86 10 11183

Item at customs for 3 weeks.

|

Hello I am looking for any update on my item that has been in GuangZhou customs since Aug 14th.
It was shipped through usps international.
Tracking Number: CJ171125655US
Your item is being held in Customs at 4:02 pm on August 14, 2019 in GUANGZHOU, CHINA.
Any information would be greatly appreciated.

You may get the answer from the following articles:

4 Answer(s)

user
Hi Roberts,

It's still held by the customs now. The recipient in China should got a notice about how to get it. You'd better contact the recipient in China to ask.
user
My package CX477039511US from the USA has been sitting in customs for three weeks. I have not gotten any messages about my package since held in China customs. The items are clothing for the winter season that I really need. Can I get some information on how to receive my package in Shanghai?

Thank you。
Regards,
Cassandra Whiteman
留学生
user
My package CX477039511US from the USA has been sitting in customs for three weeks. I have not gotten any messages about my package since held in China customs. The items are clothing for the winter season that I really need. Can I get some information on how to receive my package in Shanghai?

Thank you。
Regards,
Cassandra Whiteman
留学生
user
Hello I've send a parcel and it says its at customs, do you know how much longer it will be there?

tracking is RN051823743GB

2021-04-1615:33:00AcceptanceGB
2021-04-1704:54:00Departure from International Sorting CenterGB
04:54:00Departure from Office of ExchangeGB
07:39:00Dispatched from Office of ExchangeGB
2021-04-2217:59:54Arrival at Regional Sorting CenterBeijingCity
2021-04-2405:24:58Departure from Regional Sorting CenterBeijingCity
2021-04-2513:53:55Arrival at Regional Sorting CenterGuangzhou
14:18:10Departure from Regional Sorting CenterGuangzhou
2021-04-2613:48:55EME Guangzhou

Related Questions

Why is my return just sitting in customs. (7 replies)

Package stuck in customs for almost 2 weeks now this was a returned item. I made a purchase on AliExpress and now I am returning it. I can’t get a refund until they get their item back. I have waited weeks for it to get to China only to be stuck in customs for weeks. USPS tracking: CH128822962US

Item at customs for 4 weeks?? (3 replies)

I returned an eBay item to the seller through USPS international shipping in August 10, and now it's already September 9. The tracking number is CH074991648US.

2019-08-16 15:44, CHINA, GUANGZHOU, Held in Customs -> Your item is being held in Customs at 3:44 pm on August 16, 2019 in GUANGZHOU, CHINA.

I have read another similar case from the link. It seems not just my only case.
https://www.chinapostaltracking.com/qa/item-at-customs-for-3-weeks-24426/

What really happened in customs in GUANGZHOU? I should get a refund through this return and it makes me annoyed and stressful. What do I do now? There's absolutely no way to contact customs in Guangzhou, and it would be appreciated if you let me know an email address I can reach and let me know how long I should wait more.

Item at customs for 3 weeks. (4 replies)

Hello I am looking for any update on my item that has been in GuangZhou customs since Aug 14th.
It was shipped through usps international.
Tracking Number: CJ171125655US
Your item is being held in Customs at 4:02 pm on August 14, 2019 in GUANGZHOU, CHINA.
Any information would be greatly appreciated.

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!