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It states my package was delivered however I haven't received it.

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Who do I contact about my package that shows it was delivered however I haven't received it.

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1 Answer(s)

user
Hi Shaneya Hackett,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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Where has it been delivered to? I havent received the package to my home? Where is my package? Do I need to collect it from somewhere?
Please help!

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